Eccotemp L10 review – Benefits of owning it

Published in Green Product Reviews, Tankless Water Heater on 29th November 2011

Image from Amazon

Under the Eccotemp portable tankless water heater series, besides the Eccotemp L5, there is the Eccotemp L10. With its higher rated GPM, portability and compact design, it allows one access to hot water at off-the-grid locations like campsites and cabins. 

Benefits of owning a Eccotemp L10

Lightweight and compact design

Weighing at 17.5 pounds (lbs), the Eccotemp L10 tankless water heater can be transported easily to campsites, lonely cabins, and to almost any off-the-grid locations for installation. Its compact size also means that it can be fitted conveniently at almost any outdoor locations.

Versatility in deployment

The Eccotemp L10 has been deployed anywhere be it a campsite, beach, potting sheds, mobile homes and even horse washing stalls as a temporary set up to provide hot water for your usage. 

However, when deciding a place for installing the L10, do take note that it requires a 2″ clearance from a wall, 1′ side to side from anything flammable, 3′ from a window as well from an overhang, and 18″ from the ground.

Simple to Assemble

When you buy the L10, the below items are provided,

  • 1 x CSA certified gas regulator and hose for use with standard 20-pound (lb.) grill propane tank
  • 1 x 1/2″ – 3/4″ Garden Hose Adapter
  • 1 x Hardware Pack
  • 1 x 3/4“ Quick Connector Set
  • 1 x Roll of Pipe Tape
  • 1 x Shower Head and 6 ft. Hose
  • 1 x Instruction Manual

Below is an installation video of Eccotemp L10 from Eccotemp. Take note of the ease in assembly and installation of the unit.

Image from Amazon

Easy to Operate

For operation, the Eccotemp L10 can be connected to a standard garden hose nozzle and propane tank (tank not included).

To get hot water, simply turn on the tap and you will get a constant flow within seconds. Multiple spray settings are available for you to select a preferred water pressure.

Off-the-Grid Operation

The Eccotemp L10 runs on liquid propane; a standard 20 lbs tank of liquid propane can last for approximately 12 hours of continuous usage. It has a heating power of 74,500 BTU as seen from its higher maximum temperature of 165 degrees Fahrenheit as compared to Eccotemp L5.

Its battery-operated ignition also makes the L10 a handy backup water source when electricity is not available, making it also ideal for use during emergency. The heater is powered by 2 D-cell batteries (not included).

Green Product

Besides that, like all tankless water heaters, the L10 only produces hot water when you turn on the shower, so propane is only used when you need to generate hot water. This saves you fuel and money!

The water heater is programmed to shut off automatically after 20 minutes. This safety feature will prevent wastage of fuel during periods of non-usage making this Eccotemp tankless water heater a worthwhile model worth considering.

Summary of Specifications for Eccotemp L10

 Specifications
Dimensions Height = 28.0 in.
Height + Raincap = 35.0 in.
Width = 13.5 in.
Depth = 6.5 in.
Weight = 18 pounds
Installation ModeIndoors and Outdoor (Temporary setup)
Production Capacity Maximum of 2.65 GPM
Temperature Range 80-165 Degrees Fahrenheit
Power SourceLiquid propane and 2"D" Battery operated ignition
Ideal Operating Pressure 25-80 PSI
Heating power74,500 BTU
Energy Efficiency 85%

How does the Eccotemp L10 rank on popular websites?

Amazon

799 customers at Amazon gave the Eccotemp L10 an average of 3.9/5.0. Out of 799 customers, 456 gave it a maximum rating of 5.0/5.0.

Home Depot

423 customers at Home Depot gave the Eccotemp L10 an average rating of 4.2/5.0. Out of 423 customers, 249 gave it a maximum rating of 5.0/5.0. 

Lowes 

The Eccotemp L10 is also available at Lowes but there is no review.

Overstock

41 customers at Overstock gave the Eccotemp L10 an average rating of 4.4/5.0. Out of 41 customers, 28 gave it a maximum rating of 5.0/5.0.

Walmart

5 customers at Walmart gave the Eccotemp L10 an average rating of 4.0/5.0. Out of 5 customers, 3 gave it a maximum rating of 5.0/5.0. 

Customer Reviews on Eccotemp L10

I have read many customer reviews for Eccotemp L10 from verified purchasers and have summarised them below. For more information, there is also a helpful FAQ on the Eccotemp website that provides answers to commonly asked questions in terms of product installation and maintenance.

Installation and assembly

Clear instruction manual, ease of installation (about 15 minutes) and operation were some of the mentioned positives. The provided accessories, fittings etc. were readily available in most hardware stores if additional ones are required for modification to suit your installation.

Functionality

Space-saving design, consistent hot water production at low flow, and propane-saving ability were mentioned. However, there were complaints of defective, missing parts and accessories like hose adaptors, solenoids, faulty temperature adjustment knobs and the general poor quality in the manufactured product.

The inability to regulate the temperature of the heated water in a consistent manner were also mentioned by customers. There are also cases where the water heater shutting off randomly during showers. 

Child protection function

The safety shut-off that will be activated when the unit runs longer than 20 minutes or when the unit is tilted more than 45 degrees in either direction reduces the chances of mis-handling by young children.

Not fully outdoor use

Like the Eccotemp L5, there were similar cases of the battery-powered ignition pilot flame can be extinguished by wind. Hence, it might be more suitable for indoor usage. Nevertheless, the unit should not be a permanent set-up, either outdoors or indoors, to adhere to the warranty terms and conditions offered by Eccotemp.

Customer service

The reviews about the customer and technical support are actually mixed, with both praises and complaints about their rendered services. Some complaints include the low level and inflexibility of the technical support in rendering troubleshooting advice. Nevertheless, there were also praises in their prompt service in the handling of the issues with their units. 

Do read my other review for the Eccotemp L5, the feedback from the customer reviews discussed there will be relevant for the Eccotemp L10 as well.

Warranty Information

The Eccotemp L10 portable tankless water heater is covered by a one-year limited warranty on parts while the unit remains at its original point of installation. This warranty takes effect on the date of installation, or 30 days after the date of purchase, whichever occurs first, for the heat exchanger (1 year), all other parts (1 year) and for the free accessories (shower head, hose, regulator, etc) (30 days).

Eccotemp will also provide 1 round of parts per incident (deemed by Eccotemp Support Team) under the warranty prior to requesting the shipment of any item to our warehouse for repair/inspection.

The coverage are void for the below criteria:

  • If this unit is used in a hot water circulation loop, in series with a circulation system or where an on-demand recirculation system is not incorporated.
  • The unit is a permanent installation for both indoors and outdoors since it is for outdoor, temporary use only.
  • No coverage for freezing damage as this unit does not possess in-built anti-freeze technology.

The Eccotemp after-sales customer service, is also on standby 24 hours a day, 7 days a week at 866-356-1992 toll-free. More information on the warranty is available here.

Best Deals for Eccotemp L10

During my research, I have also noted that a good place to purchase this product is from Amazon that offers the best deals. There is also stock readily available and at the lowest price as compared to other sites!

Here is the link for you to check out this great product: Eccotemp L10 Best Deals.

Instruction Manual for Eccotemp L10(Download the Instruction Manual for Eccotemp L10 here)